Mystery Shopping
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People Development
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ABOUT US
We are celebrating 30 years of true dedication to creating unique customer experience
in hospitality and service industries. With our various training and mystery shopping programs we help you shape your customer´s experience by monitoring your companies customer service and implementing continuous performance improvements- especially at the point of sale. IFH Academy offers various management, leadership and skill trainings to empower your employees and managers to become the key factors of your companies success.
Tailor-made solutions for
Hospitality & Service Industries
OUR CLIENTS
