Skill trainings
Leadership trainings
Management training
Individual Coaching
TRAINING UNLIMITED
- Attractive training promotion package for hotel groups.
- Savings up to 50% compared to regular fee.
- Customized course material
TRAINING BY DESIGN
- Tailor made in-house trainings.
- Exclusively according to the needs of your company.
- Customized course material.
COACHINGS
- Sessions focused on areas of improvement.
- SWOT analysis.
- Available onsite and online.
We are the pioneers in the art of HEART Selling!
Use our tailor-made training solutions to really make a difference in your market, by empowering your employees to go beyond expectations.
Take care of your employees, so they can take care of your customers.
IFH provides you with management experts and certified trainers from the hospitality industry. All IFH Trainings have a clear focus on maximizing revenue and/or profitability, increasing sales, or enhancing your quality- and service standards. These training and seminars can be conducted in English as well as Arabic.
OUR PEOPLE DEVELOPMENT PROGRAMMES
EFFECTIVE CUSTOMER SERVICE
POWER OF POSITIVE COMMUNICATION
TELEPHONE ETTIQUETTE
TEAM COACHINGS
COACHING AS A LEADERSHIPTOOL
EFFECTIVE LEADERSHIP
ART OF HEART SELLING
ART OF HEART SELLING RESERVATIONS
MAKING MEMORIES AT FRONT OFFICE
UPSELLING SKILLS FOR RESERVATION
FRONT OFFICE MANAGEMENT
UPSELLING IN FRONT OFFICE
REVENUE MANAGEMENT
UPSELLING SKILLS IN F&B
F&B MANAGEMENT
MEETING & EVENTS SALES
HOUSEKEEPING MANAGEMENT
EXCELLENCE IN HOUSEKEEPING